Membership
Last updated: October 2026
Latinhood is free to use. Paid memberships are optional monthly subscriptions in Australian dollars, billed through our payment provider, Stripe. This page explains how they renew, how to cancel and when you can get your money back.
Nothing in this policy limits your rights under the Australian Consumer Law. If something we sell has a major problem, you are entitled to a refund whatever this page says.
Because you can cancel at any time and keep your benefits until the end of the period, we don't refund part-used months if you simply change your mind.
We will refund you if:
Write to us through the Contact page, choose “Membership & billing”, and tell us the email on your account and the charge date. We reply within a few business days. Approved refunds go back to the card you paid with through Stripe and usually appear within 5 to 10 business days, depending on your bank.
Discounts are offered by the businesses listed on Latinhood, and what you buy from them is between you and that business, including refunds and returns. Your rights under the Australian Consumer Law apply to them as sellers. If a business doesn't honour a member deal, tell us and we'll follow it up.
Latinhood doesn't take part in Market sales or rentals and doesn't handle any payment between people, so we can't issue refunds for them. Read our Market safety tips before you pay anyone.
Founder Member pricing stays the same for as long as your membership stays active without a break. If we ever change the price of a plan you are on, we'll email you before it applies, and you can cancel before then.