Question 1

Is Latinhood free to join?

Accepted Answer

Yes. A free account lets you explore Latin businesses and events, save places, and see contact details on the Market and post there. Using a deal is free too: create an account, open the deal and show your card. Paid memberships, from A$8 a month, are optional and add extra giveaway entries and perks. You are never charged unless you choose a paid plan.

Question 2

What does 'Founder Member' mean?

Accepted Answer

Founder Member is our first paid membership, limited to 500 people at A$8 a month. That price stays the same for as long as your membership stays active, even if we raise it for new members later. It's our way of thanking early supporters.

Question 3

Is it only for Latinos?

Accepted Answer

Not at all! Latinhood is for anyone who loves Latin culture: food, music, events and community. Our directory features Latin-owned businesses and Latin-friendly services across Australia.

Question 4

How do I cancel my membership?

Accepted Answer

Go to Me → Manage membership. That opens Stripe's secure billing page, where you can cancel. You keep your member deals until the end of the month you paid for, and you won't be charged again. See Refunds & cancellation for the details.

Question 5

How do discounts work?

Accepted Answer

Open the deal on your phone and tap “Use deal”. In person, show your member card (the one with the moving clock) to staff before you order. For online deals you get a code to use at checkout.

Question 6

Can I use discounts for takeaway or online orders?

Accepted Answer

It depends on the business. Each deal says whether it's in store or online, and its conditions. Check the deal before ordering.

Question 7

How often are new deals added?

Accepted Answer

Businesses add and pause deals all the time. Follow us on Instagram (@latinhood.au) to hear about new ones.

Question 8

Can I use a discount multiple times?

Accepted Answer

Usually yes, with your free account. Some deals have their own limits (for example, new customers only); they are shown on the deal.

Question 9

How do I add my business to Latinhood?

Accepted Answer

Go to For businesses and choose “List your business”, or open /submit-business while signed in. Our team reviews every submission, usually within 1–2 business days. Once it's approved your business appears in Explore.

Question 10

How do I add a discount to my business profile?

Accepted Answer

Once your business is claimed, open My business and add a member deal: what it is, the conditions and, for online deals, the code. You can pause or switch it on again whenever you like.

Question 11

How do I edit my business information?

Accepted Answer

Open My business and edit your description, photos, contact details and opening hours. Each business has one editor: the person whose claim we approved.

Question 12

My business is already listed — how do I claim it?

Accepted Answer

Open your business page and tap “Claim”, or go to /claim and search for it. Tell us your role and how we can confirm it's you. We review each claim by hand and let you know.

Question 13

Is it free to list my business?

Accepted Answer

Yes, listing your business on Latinhood is free.

Question 14

How do I create an account?

Accepted Answer

Tap “Log in” and enter your email: we send you a 6-digit code, no password needed. You can also continue with Google.

Question 15

How do I change my email preferences?

Accepted Answer

Go to Me → Settings → Notifications and switch off anything you don't want. Every marketing email also has an unsubscribe link. Account and billing emails always come through.

Question 16

How do I delete my account?

Accepted Answer

Go to Me → Settings → Delete account, type DELETE and confirm. If you pay for a membership, cancel it first. The Delete your account page explains what we erase and what we have to keep.

Question 17

How do I find events near me?

Accepted Answer

Open Explore and switch to Events to see upcoming Latin events across Australia. Pick your city at the top to see what's near you. Events are gathered from venues, promoters and community sources.

Question 18

Can I promote my event on Latinhood?

Accepted Answer

Yes, for free. Sign in with any free account, open Events and tap "Running a Latin event? Add it free", or go straight to latinhood.com/events/new. Add the date, venue, flyer and ticket link; our team reviews every event within 24–48 hours and you can follow its status in Me → My events.

Question 19

How does the Market work?

Accepted Answer

The Market is for rooms, things for sale and community help. Sign in with a free account to see contact details or post. Every post is reviewed before it appears. Read Market safety before you pay anyone.

Frequently asked questions

💎 Membership & Access

🏷️ Discounts & Deals

🏪 Business Listings

👤 Account & Profile

🎉 Events & Community